The productivity benchmark that tells you whether you're underpriced or overstaffed.
Slightly below target. Look at billable-hour ratios and average ticket before you look at headcount — pricing usually explains more of this gap than staffing.
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Revenue per employee is the fastest way to sanity-check productivity. Two businesses with identical revenue and wildly different headcount are not the same business — one is efficient and one is carrying cost it hasn't noticed.
It also cuts through the usual argument about whether you're underpriced or overstaffed, because both show up here. If revenue per employee is low, either your prices are too low for the labor you consume, or you're consuming more labor than the work requires.
The companion number is the labor efficiency ratio: gross profit divided by total labor cost. Below 2.0, labor is eating the business. Above 3.0 usually means strong pricing and good process.
The Growth Assessment is a 30-minute conversation about what your numbers are telling you and what to fix first. No pitch deck, no PDF.
Schedule Your Growth Assessment Or call (737) 888-0415For established service and trade businesses, $150,000–$250,000 per full-time employee is a healthy band. Equipment-heavy and distribution businesses run higher; labor-intensive services run lower. Under $100,000 usually signals underpricing or unproductive hours.
Gross profit divided by total burdened labor cost. It tells you how many dollars of gross profit each labor dollar produces. Under 2.0 means labor is consuming too much of the value created; 2.5–3.5 is healthy for most service businesses.
Count them if they're doing work employees would otherwise do, because they consume the same capacity and produce the same revenue. Leaving them out makes productivity look better than it is.
People & Labor
Total labor as a percentage of revenue, against the benchmark for your business.
Operations & Growth
Your true revenue ceiling in billable hours — and how much headroom you have left.
Business Diagnostics
Can this business double without breaking? Score margin, capacity, process, cash and lead flow.
Profit & Pricing
Revenue minus the cost of delivering it — the number that funds your entire business.