SHAWNDUNCANBusiness CoachBook

McLennan County · Central Texas

Business coach in Waco, Texas

I-35 corridor growth, tourism traffic, and businesses priced for the old Waco.

Waco changed faster than most of its businesses did. Tourism traffic, I-35 corridor growth and spillover from both Austin and DFW raised what customers will pay and raised what it costs to operate. A lot of local companies are still charging old-Waco prices.

A pattern I look for in established Waco businesses is a strong reputation paired with thin margins. The work is repricing to the current market, choosing which customer you serve, and building process that can handle visitor-driven demand swings.

01The Waco market

What actually drives money here.

Waco's economy blends Baylor University and education, healthcare, manufacturing and distribution along the I-35 corridor, agriculture, and a tourism sector that brings significant visitor traffic into local retail, dining and hospitality. Sitting between the Austin and Dallas–Fort Worth metros means both growth pressure and competition from companies willing to drive in for larger jobs.

Industries I work in around Waco

  • Home services and residential trades
  • Restaurants, retail and hospitality
  • Construction and commercial trades
  • Manufacturing and distribution
  • Healthcare, dental and clinics
  • Professional and B2B services

Areas served

  • Downtown and the Silo district
  • Woodway and Hewitt
  • China Spring and Bosqueville
  • Robinson and Lorena
  • Bellmead and Lacy Lakeview
  • Temple and Belton corridor
  • Hillsboro and I-35 north
  • McLennan County rural areas
02Local market patterns

The problems specific to Waco owners.

These aren't generic coaching topics. They're local operating patterns worth testing against the numbers in a Waco business with real revenue and real crews.

01

Old-market pricing in a changed market

Visitor traffic and corridor growth shifted price tolerance upward, especially for consumer-facing businesses. Owners anchored to what Waco used to pay are leaving real money on the table every day.

02

Tourism swings treated as randomness

Weekend, seasonal and event-driven visitor traffic moves demand hard for retail, dining and hospitality. Staffing, inventory and hours planned against that pattern protect both service quality and margin.

03

Competitors driving in from Austin and DFW

Larger jobs attract companies from both metros with bigger marketing budgets. Winning locally requires a specific position, fast response and local proof — not a price war against a company with a fleet.

04

Student-cycle labor with no training system

A large student workforce means predictable turnover. Businesses without documented onboarding pay for it in quality and productivity twice a year, every year.

03 · Hiring in Waco

Your labor market is the one you have, not the one you want.

Waco's labor market mixes a large student population with a regional industrial and trades workforce. Consumer-facing businesses need training systems built for turnover; trades and manufacturing employers compete with corridor distribution and plant work. Either way, structure — defined roles, real onboarding, productivity-linked pay — is what stabilizes staffing here.

Businesses this is built for in Waco

  • HVAC, plumbing, electrical and roofing companies
  • Restaurants, retail and hospitality businesses
  • Construction and remodel contractors
  • Dental and medical practices
  • Landscape and property maintenance
  • Small manufacturers and distributors
  • Auto and equipment repair shops
  • Local professional service firms
04How working together works

Assess. Identify. Prescribe. Execute.

I don't sell a package off a shelf. We start with a Growth Assessment of your Waco business, put numbers on what's broken, then decide what level of support the situation actually calls for.

Growth Advisory

From $2,500/mo

For owner-led Waco businesses with a solid foundation that need coaching to sharpen pricing, margins, sales and leadership. The business works — it just isn't paying you what it should.

Scale Advisory

From $4,500/mo

For owner-led businesses tangled across marketing, operations, sales and people at once — lost in the weeds and needing heavier lifting on multiple fronts at the same time.

Engagements typically run six months · Pay monthly or in full

05Waco questions

Straight answers, no pitch.

Has the Waco market really changed enough to raise prices?

For most businesses, yes. We verify it with your own numbers — cost per job, gross margin by service, close rates — then set an increase you can defend rather than guess at.

How do I handle tourist-season swings?

Plan them. Staffing models by season, inventory tied to traffic patterns, and offers designed for the slow stretches turn a volatile calendar into a predictable one.

Are you close enough to work with Waco businesses in person?

Yes — Waco is about a hundred miles up I-35 from Austin, so on-site working sessions are easy to schedule when the operation needs eyes on it.

Run the numbers

Free tools for Waco business owners

All free calculators →

Let's find out what your Waco business is actually losing.

Schedule Your Growth Assessment

Or call (737) 888-0415